The effects of the spread of the coronavirus (SARS-CoV-2/COVID-19) in Germany are also affecting our company. Due to the temporary closures of kindergartens and schools, there are staff shortages in our support department.
We ask for your understanding if there are currently delays in the processing of warranty cases and in answering technical support queries by email.
We ask for your understanding if there are currently delays in processing warranty cases and in answering technical support requests by email. Please check your spam/junk email folder.
Thank you very much for your support
The Enermax Team
To ensure a smooth RMA procedure, please contact your original dealer first. Only if the dealer is no longer available, e.g. due to bankruptcy or other reasons or if the statutory warranty is over, please contact our support.
Customers from France and Belgium, please contact:
ENERMAX Europe – France Technical Support Team
Customers from USA and Canada, please contact:
ENERMAX USA Technical Support Team.